Agreement and Disclaimer

The Security and Investigations School of Leadership and Management and/or Shaun Edward Sundahl as an individual (known herein as "we" or "our") assert the following. We do not represent any government agency, college, or any employer. The information presented throughout this course, could contain errors or omissions that we will not be legally responsible for. When there is an error or omission, this can cost you expensive legal penalties, attorney fees, including a fine and/or imprisonment, or other costly legal remedies. We are not an attorney. The opinions reflected in this video are only personal perspectives. No information presented in the course is legal or professional advice. We encourage you to consult with legal counsel in the event you must make a legal or business decision.

The courses we provide do not guarantee any promotional or employment opportunities. In addition, successful completion of our courses do not guarantee you will pass any state exam, including, but not limited to the: Private Patrol Operator Qualified Manager Exam or the Private Investigator Qualified Manager Exam.

By continuing with this course, you agree to the conditions explained above. If you do not agree, then terminate your enrollment in this course (immediately) to receive your refund.

How to Get to the Next Module

In order to go to the next module ("Learning Strategies) or any other module, the system does not automatically direct you. After completing/passing the present module's quiz, you must click on the next module's tab (see red box on the screenshot below). If that doesn't work, then click the "Complete and Continue" tab on the upper right portion of the screen (see red box on the screenshot below).

Time Out/Course Progress Issue?

Some videos are over 3 hours long. On videos longer than 30 minutes, make sure that you regularly log in and out to record course progress. You don't have to, but it does help because everyone's browser is different. This prevents the student from turning on the video and then walking away without listening to the content. Otherwise, we can't certify 40 hours of training! Sometimes the system will log you out and not record your progress; in such case, you would have to play the video again. Most of the time, the issue is with your browser.

Trouble Shooting Procedures
 
First, temporarily disable any adblocker extensions you may have installed to your browser.

• Since many issues can be caused by saved browsing data, you should try clearing your browser cache next.
• If this doesn't work, then we also recommend trying again while using a private (incognito) browser window.
• If you're still having issues, then it's important to make sure that your browser is up to date, running the most recent available version. So please try to update your browser next.
• If an updated browser doesn't resolve the issue, the next step is to try a different browser. We recommend Google Chrome or Mozilla Firefox.
• Finally, please try using a different network connection.

 
If you’re unsure how to open a private browsing window, here are a few articles detailing how to go about this when using one of our supported browsers:
 
Safari
 
Firefox
 
Chrome
 
Edge
 
If they've tried all of those steps and are still having trouble, please provide some more details (screenshots are especially helpful) and I'd be happy to work with you further to get this straightened out. My email address is [email protected] Please be patient. It may take several days for me to return your message. ----- Shaun Sundahl
 

Laptop/Desktop Recommended

We've received a complaint that there was an issue watching/attending the course on a cell phone. When using a cell phone or other "smart device," the browser you are using may not be 100% compatible. We HIGHLY recommend you attend this course using a laptop or desktop computer so that your progress will be saved appropriately. Some of the videos are 3+ hours long so you want the course to give you credit for every second you spend!